Check In/Out
Check in is at 4:00 PM and check out at 11:00 AM. When you arrive please come inside the main entrance and find your welcome letter on the wall in front of you. We will leave the lights on in your room and your key will be placed on the bedside table. If you need time to translate your welcome letter, please let us know and we will send you a copy prior to check in.
Lodge Rules
- Remove shoes and any mud or snow covered gear at the front door.
- No smoking/vaping inside the lodge or in your room. Smoking inside will result in a $250 cleaning fee.
- Do not leave any exterior doors or windows open.
- Please be courteous of other guests and clean up after yourself in common areas including the kitchen, dining, and sitting areas.
- Do not cut, break, or damage trees, bushes, or land.
- Do not enter any out buildings or rooms which you have not reserved.
- Do not feed wildlife.
- Managers live on site, if you need something during your stay please let us know. If we are away from the lodge our contact information is posted by our door.
- Lodge quiet hours are 11 pm – 7 am. If multiple noise complaints are received from other guests, you will be asked to vacate the premises without refund.
- Only human waste and toilet paper may be flushed down the toilets. Please do not flush feminine hygiene products, paper towels, baby diapers or wipes, etc., down our toilets – they lead to costly septic servicing.
- Do not wear snow shoes inside the lodge, in your room, or on any wooden walkways.
- Visiting non-paying guests must be approved by management. The lodge has a large common area that is to be shared among the paying renters. You are renting a room at a lodge, not an event center. Please be courteous of your fellow guests!
- NO recreational vehicle parking.
- Barbecuing is allowed ONLY on back porch with provided propane grill.
Payment
A $10 deposit is required for reservations made through our website more than 14 days before check in. Full payment is required for reservations made though our website that are 14 or fewer days from check in.
Guests who book through Expedia Group websites and choose “Pay at Hotel”: your payment will be processed 14 days prior to your check in date.
Guests who book through a third party who collects payment: please contact the third party for information about how and when they process payment.
Payment for any damages are due upon discovery.
Cancellation
Guests/Groups reserving four (4) or fewer rooms: refundable if cancelled 15+ days from check in.
Guests/Groups reserving five (5) or more rooms: refundable if cancelled 31+ days from check in.
Tour/Professional Companies reserving five (5) or more rooms: refundable if cancelled 61+ days from check in.
Occupancy
Room rates are based on single or double occupancy. Each additional person (over the age of two) is an additional $25 per night.
Damaged or Missing Items
Missing or damaged property will be billed at twice the replacement or repair cost. All property, including cold weather gear, is for use on premises only. Staff time to clean or repair will be billed at $35 per hour.
Items Left in Room
Personal property left on the premises will be held for 30 days and can be returned, subject to payment for shipping costs.
Additional Fees
- Smoking fee is $250 per occurrence.
- A late check out fee of $30 an hour shall apply for each room and each hour after noon on day of check out.
Housekeeping
Housekeeping service is provided after checkout. Daily housekeeping service is not provided. If you would like fresh towels or sheets during your stay, please let us know.
Cancellation Due to Bad Weather or a Natural Disaster
We recommend that guests purchase travel insurance to cover unforeseen circumstances including travel interruption. We do not guarantee weather conditions and are not responsible for travel restrictions or other circumstances beyond our control. Travel insurance is available through independent carriers.
Amendments
Our policies and procedures are subject to change. The interpretation and implementation of our policies and procedures is at the discretion of the owner(s)/management.